By By Elizabeth Ugbo
MTN Nigeria has suspended its Xtratime service in Nigeria on April 2026 following new 2025 regulations by the FCCPC. The telecom operator took this step to meet stricter compliance and licensing requirements affecting digital lending services. The move aims to address concerns about consumer debt, data privacy, and lending practices.
Why MTN Suspended Xtratime
MTN halted Xtratime to comply with the Digital, Electronic, Online or Non-Traditional Consumer Lending Regulations, 2025. These rules now require all providers of airtime and data credit services to register and obtain approval before operating.
According to the company, Xtratime falls under digital lending. Therefore, it must meet the updated regulatory standards before resuming service.
What the New FCCPC Regulations Mean
The FCCPC expanded its oversight in 2025. It now covers telecom operators and other short-term credit providers.
As a result:
- Companies must complete full registration by April 2026
- Operators must follow stricter data protection rules
- Authorities will enforce stronger consumer protection measures
These changes respond to rising concerns about:
- Increasing consumer debt exposure
- Data privacy risks
- Unfair lending practices
MTN’s Official Statement
MTN confirmed the suspension in a filing to the Nigerian Exchange Limited. The statement, signed by Company Secretary Uto Ukpanah, explained the decision clearly.
“The suspension is necessary to implement compliance processes under the 2025 lending regulations.”
The company also assured customers that airtime and data purchases remain available through other channels.
Impact on Customers and Revenue
Xtratime allows prepaid users to borrow airtime or data and repay later. It remains popular among millions of Nigerians.
However, MTN expects minimal financial impact. The company stated that the service contributes a small portion of its total revenue.
Meanwhile, it continues to monitor customer usage trends during the suspension period.
What Happens Next
MTN plans to provide further updates in its Q1 2026 financial results. This update will give more clarity on compliance progress and possible service restoration.
Overall, the suspension signals a broader industry shift. Telecom operators must now align with stricter digital lending regulations while maintaining customer access to essential services.
